). The preheader text (the snippet that shows up after the subject line in most inboxes) is just as important. Use it to support the subject line and add context. Don't leave it as the default 'View this email in your browser'.
  • Tracking and Settings: In the Mailchimp campaign builder, ensure that tracking options are enabled. You want to track opens, clicks, and e-commerce data if you're using a platform like Shopify. I also recommend adding UTM parameters to your links for more detailed analytics in Google Analytics. This helps you see what people do on your site after they click. Mailchimp has a built-in feature to automate this.
  • Schedule and Send: Don't just hit 'Send' immediately. Use the 'Schedule' feature. According to research from the DMA, mid-week and mid-day tend to perform well, but your audience is unique. Use Mailchimp's 'Send Time Optimization' feature, which analyzes your list's past activity and suggests the best time to send for maximum engagement. After sending, don't just forget about it. Monitor the report for the first few hours to check open rates, click rates, and any deliverability issues.
  • Mailchimp vs. The World: How It Stacks Up in 2026

    Mailchimp excels at simplicity and brand recognition, ConvertKit is purpose-built for creators, and ActiveCampaign leads in pure automation power. Choosing between them depends entirely on your business model and technical needs. For a local business, blogger, or someone just starting, Mailchimp is often the best fit. Its beautiful templates and easy editor mean you can send great-looking emails without a designer. If your primary goal is to send a weekly newsletter and the occasional promotion, Mailchimp is king. ConvertKit carved out a niche by focusing on creators - authors, YouTubers, course sellers. It has a simpler, text-focused email editor because that's what resonates with a creator's audience. Its killer features are its subscriber-centric model (pay for a subscriber once), easy visual automations, and a digital product delivery system. If you sell ebooks or courses, ConvertKit feels like it was made for you. ActiveCampaign is for the power user. It's for the SaaS company that needs a complex onboarding sequence or the e-commerce store that wants to segment customers based on lifetime value and browsing history. It combines email marketing, marketing automation, and a sales CRM into one platform. The learning curve is the steepest of the three, but the ceiling for what you can do is also the highest.

    Feature Comparison: Mailchimp vs. ConvertKit vs. ActiveCampaign

    FeatureMailchimpConvertKitActiveCampaign
    Best ForBeginners, SMBs, NewslettersCreators, Authors, BloggersSaaS, E-commerce, Power Users
    Ease of UseExcellentVery GoodModerate
    Email EditorDrag & Drop, Template-focusedSimple, Text-focusedDrag & Drop, Flexible
    AutomationGood (Visual Journeys)Very Good (Visual Automations)Excellent (Goals, Scoring, Dynamic)
    CRM FunctionalityMinimal (Contact Profiles)NoneGood (Built-in Sales CRM)
    Pricing ModelContact-based, punitive for duplicatesSubscriber-basedSubscriber-based
    Starting PriceFree PlanFree PlanStarts ~$39/mo

    What are the keys to a high open rate with Mailchimp?

    A pristine list, compelling subject lines, and consistent sending habits are far more important for high open rates than any specific tool. Mailchimp provides the vehicle, but you're still the one driving. The number one factor is list health. You need to be ruthless about cleaning your list. If a subscriber hasn't opened your last 10-15 emails, they are dead weight. They are hurting your sender reputation and costing you money. Use Mailchimp's segments to find these inactive subscribers and run a re-engagement campaign. If they don't respond, archive them. We do this every quarter for the ProcessingScoop newsletter, and it keeps our open rates consistently in the 30-40% range. Second is your subject line. This is a game of creativity and testing. Don't be afraid to be personal, ask a question, or create curiosity. Using the person's first name in the subject line can still provide a small lift. Mailchimp's A/B testing for subject lines is a must-use feature. Test a straightforward subject line against a more creative one and see what your audience responds to. Third is consistency. Whether you send daily, weekly, or monthly, get into a rhythm. Your subscribers learn when to expect your emails. If you send sporadically, they are more likely to forget who you are and mark you as spam. Sending from a familiar, consistent 'From Name' and reply-to address also builds trust with both subscribers and inbox providers like Gmail and Outlook.

    How can I integrate Mailchimp with my other tools?

    Mailchimp has one of the most extensive integration libraries in the industry, particularly with e-commerce platforms like Shopify and payment gateways. This is a major strength. Their official integration with Shopify, for example, is deep. It syncs customer data, purchase history, and abandoned carts directly into Mailchimp, allowing you to trigger powerful automations based on real purchase behavior. For my own projects, integrations are key. For example, you can connect your Stripe account to Mailchimp to automatically sync customers. This is great for service businesses or SaaS companies. A customer pays via Stripe, and they can be instantly added to a 'customer' segment in Mailchimp and receive your onboarding sequence. For tools without a direct integration, Zapier is the bridge. Zapier connects Mailchimp to thousands of other apps. For example, when someone signs up for a webinar on WebinarKit, we can use a Zap to add them to a specific tag in Mailchimp. This allows us to follow up with them via email after the event. You can connect it to your calendar booking software, your CRM, your project management tool-anything. The key is to think about your customer's journey and identify the points where data needs to pass between systems. Chances are, there's a direct integration or a Zapier template that can automate it for you.

    FAQ

    How often should I clean my Mailchimp list?

    You should perform a major list cleaning at least once per quarter. This involves creating a segment of inactive subscribers (e.g., haven't opened the last 15 campaigns), running a final re-engagement campaign to them, and then archiving anyone who doesn't respond. This keeps your open rates high and your costs down.

    Can I do A/B testing on Mailchimp's free plan?

    No, A/B testing is not available on Mailchimp's free plan as of 2026. You need to upgrade to at least the Essentials plan to test variables like subject lines, from names, and send times. This is a key reason many businesses upgrade once they start taking email marketing seriously.

    What's the difference between a Tag, a Segment, and an Audience in Mailchimp?

    An Audience is your entire list of contacts, like a separate database. A Tag is a specific label you apply to contacts within an Audience (e.g., 'customer'). A Segment is a dynamic group of contacts you create by filtering based on data like tags, activity, or location (e.g., all contacts with the 'customer' tag who live in New York).

    Does Mailchimp have a CRM?

    Mailchimp has features that overlap with a CRM, like detailed contact profiles that show conversation history and tags. However, it is not a full-featured sales CRM. It lacks pipeline management, deal tracking, and lead scoring capabilities you'd find in a dedicated tool like ActiveCampaign or Salesforce.

    Is it better to use a single Audience or multiple Audiences?

    It is almost always better to use a single Audience and organize your contacts with tags and segments. Using multiple Audiences is a common mistake that leads to paying for duplicate contacts and makes management much more complicated. Consolidate into one Audience as soon as possible.

    How do I avoid the spam folder with Mailchimp?

    To avoid spam folders, use a custom domain for authentication (DKIM and SPF), maintain a clean and engaged list, avoid spammy subject lines (e.g., all caps, excessive symbols), and send consistently. A good sender reputation is built over time and is your best defense against the spam filter.

    Can I embed Mailchimp forms on my WordPress site?

    Yes, embedding forms is very easy. Mailchimp provides a simple HTML code snippet for any form you create. You can copy this code and paste it into an HTML block on any page or post on your WordPress site. There are also official plugins that make this process even simpler.

    What open rate is considered 'good' in Mailchimp?

    A 'good' open rate varies by industry, but a general benchmark to aim for is 20-25%. Highly engaged lists can see 30-40% or even higher. If your open rates are consistently below 15%, it's a sign that you need to clean your list or work on improving your subject lines and content.

    FAQ

    How often should I clean my Mailchimp list?

    You should perform a major list cleaning at least once per quarter. This involves creating a segment of inactive subscribers (e.g., haven't opened the last 15 campaigns), running a final re-engagement campaign to them, and then archiving anyone who doesn't respond. This keeps your open rates high and your costs down.

    Can I do A/B testing on Mailchimp's free plan?

    No, A/B testing is not available on Mailchimp's free plan as of 2026. You need to upgrade to at least the Essentials plan to test variables like subject lines, from names, and send times. This is a key reason many businesses upgrade once they start taking email marketing seriously.

    What's the difference between a Tag, a Segment, and an Audience in Mailchimp?

    An Audience is your entire list of contacts, like a separate database. A Tag is a specific label you apply to contacts within an Audience (e.g., 'customer'). A Segment is a dynamic group of contacts you create by filtering based on data like tags, activity, or location (e.g., all contacts with the 'customer' tag who live in New York).

    Does Mailchimp have a CRM?

    Mailchimp has features that overlap with a CRM, like detailed contact profiles that show conversation history and tags. However, it is not a full-featured sales CRM. It lacks pipeline management, deal tracking, and lead scoring capabilities you'd find in a dedicated tool like ActiveCampaign or Salesforce.

    Is it better to use a single Audience or multiple Audiences?

    It is almost always better to use a single Audience and organize your contacts with tags and segments. Using multiple Audiences is a common mistake that leads to paying for duplicate contacts and makes management much more complicated. Consolidate into one Audience as soon as possible.

    How do I avoid the spam folder with Mailchimp?

    To avoid spam folders, use a custom domain for authentication (DKIM and SPF), maintain a clean and engaged list, avoid spammy subject lines (e.g., all caps, excessive symbols), and send consistently. A good sender reputation is built over time and is your best defense against the spam filter.

    Can I embed Mailchimp forms on my WordPress site?

    Yes, embedding forms is very easy. Mailchimp provides a simple HTML code snippet for any form you create. You can copy this code and paste it into an HTML block on any page or post on your WordPress site. There are also official plugins that make this process even simpler.

    What open rate is considered 'good' in Mailchimp?

    A 'good' open rate varies by industry, but a general benchmark to aim for is 20-25%. Highly engaged lists can see 30-40% or even higher. If your open rates are consistently below 15%, it's a sign that you need to clean your list or work on improving your subject lines and content.

    About the author

    Stefan Ciancio is a serial entrepreneur and Amazon best-selling author. He is CEO and Co-Founder of WebinarKit, Co-Founder of Maker AI, PressPitch AI and Epic Marketing Events, and Founder of Processing Scoop. He wrote Sell More With Webinars with Philip Schaffer.

    Related articles

    ). The preheader text (the snippet that shows up after the subject line in most inboxes) is just as important. Use it to support the subject line and add context. Don't leave it as the default 'View this email in your browser'.\u003c/li>\u003cli>\u003cstrong>Tracking and Settings:\u003c/strong> In the Mailchimp campaign builder, ensure that tracking options are enabled. You want to track opens, clicks, and e-commerce data if you're using a platform like Shopify. I also recommend adding UTM parameters to your links for more detailed analytics in Google Analytics. This helps you see what people do on your site after they click. Mailchimp has a built-in feature to automate this.\u003c/li>\u003cli>\u003cstrong>Schedule and Send:\u003c/strong> Don't just hit 'Send' immediately. Use the 'Schedule' feature. According to \u003ca href=\"https://www.dma.org.uk/research/dma-insight-marketer-email-tracker-2023\" rel=\"nofollow noopener\" target=\"_blank\">research from the DMA\u003c/a>, mid-week and mid-day tend to perform well, but your audience is unique. Use Mailchimp's 'Send Time Optimization' feature, which analyzes your list's past activity and suggests the best time to send for maximum engagement. After sending, don't just forget about it. Monitor the report for the first few hours to check open rates, click rates, and any deliverability issues.\u003c/li>\u003c/ol>\u003c/p>\u003ch2>Mailchimp vs. The World: How It Stacks Up in 2026\u003c/h2>\u003cp>Mailchimp excels at simplicity and brand recognition, ConvertKit is purpose-built for creators, and ActiveCampaign leads in pure automation power. Choosing between them depends entirely on your business model and technical needs. For a local business, blogger, or someone just starting, Mailchimp is often the best fit. Its beautiful templates and easy editor mean you can send great-looking emails without a designer. If your primary goal is to send a weekly newsletter and the occasional promotion, Mailchimp is king. ConvertKit carved out a niche by focusing on creators - authors, YouTubers, course sellers. It has a simpler, text-focused email editor because that's what resonates with a creator's audience. Its killer features are its subscriber-centric model (pay for a subscriber once), easy visual automations, and a digital product delivery system. If you sell ebooks or courses, ConvertKit feels like it was made for you. ActiveCampaign is for the power user. It's for the SaaS company that needs a complex onboarding sequence or the e-commerce store that wants to segment customers based on lifetime value and browsing history. It combines email marketing, marketing automation, and a sales CRM into one platform. The learning curve is the steepest of the three, but the ceiling for what you can do is also the highest.\u003ch3>Feature Comparison: Mailchimp vs. ConvertKit vs. ActiveCampaign\u003c/h3>\u003ctable class=\"comparison-table\">\u003cthead>\u003ctr>\u003cth>Feature\u003c/th>\u003cth>Mailchimp\u003c/th>\u003cth>ConvertKit\u003c/th>\u003cth>ActiveCampaign\u003c/th>\u003c/tr>\u003c/thead>\u003ctbody>\u003ctr>\u003ctd>Best For\u003c/td>\u003ctd>Beginners, SMBs, Newsletters\u003c/td>\u003ctd>Creators, Authors, Bloggers\u003c/td>\u003ctd>SaaS, E-commerce, Power Users\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Ease of Use\u003c/td>\u003ctd>Excellent\u003c/td>\u003ctd>Very Good\u003c/td>\u003ctd>Moderate\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Email Editor\u003c/td>\u003ctd>Drag & Drop, Template-focused\u003c/td>\u003ctd>Simple, Text-focused\u003c/td>\u003ctd>Drag & Drop, Flexible\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Automation\u003c/td>\u003ctd>Good (Visual Journeys)\u003c/td>\u003ctd>Very Good (Visual Automations)\u003c/td>\u003ctd>Excellent (Goals, Scoring, Dynamic)\u003c/td>\u003c/tr>\u003ctr>\u003ctd>CRM Functionality\u003c/td>\u003ctd>Minimal (Contact Profiles)\u003c/td>\u003ctd>None\u003c/td>\u003ctd>Good (Built-in Sales CRM)\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Pricing Model\u003c/td>\u003ctd>Contact-based, punitive for duplicates\u003c/td>\u003ctd>Subscriber-based\u003c/td>\u003ctd>Subscriber-based\u003c/td>\u003c/tr>\u003ctr>\u003ctd>Starting Price\u003c/td>\u003ctd>Free Plan\u003c/td>\u003ctd>Free Plan\u003c/td>\u003ctd>Starts ~$39/mo\u003c/td>\u003c/tr>\u003c/tbody>\u003c/table>\u003c/p>\u003ch2>What are the keys to a high open rate with Mailchimp?\u003c/h2>\u003cp>A pristine list, compelling subject lines, and consistent sending habits are far more important for high open rates than any specific tool. Mailchimp provides the vehicle, but you're still the one driving. The number one factor is list health. You need to be ruthless about cleaning your list. If a subscriber hasn't opened your last 10-15 emails, they are dead weight. They are hurting your sender reputation and costing you money. Use Mailchimp's segments to find these inactive subscribers and run a re-engagement campaign. If they don't respond, archive them. We do this every quarter for the \u003ca href=\"https://processingscoop.com\">ProcessingScoop\u003c/a> newsletter, and it keeps our open rates consistently in the 30-40% range. Second is your subject line. This is a game of creativity and testing. Don't be afraid to be personal, ask a question, or create curiosity. Using the person's first name in the subject line can still provide a small lift. Mailchimp's A/B testing for subject lines is a must-use feature. Test a straightforward subject line against a more creative one and see what your audience responds to. Third is consistency. Whether you send daily, weekly, or monthly, get into a rhythm. Your subscribers learn when to expect your emails. If you send sporadically, they are more likely to forget who you are and mark you as spam. Sending from a familiar, consistent 'From Name' and reply-to address also builds trust with both subscribers and inbox providers like Gmail and Outlook.\u003c/p>\u003ch2>How can I integrate Mailchimp with my other tools?\u003c/h2>\u003cp>Mailchimp has one of the most extensive integration libraries in the industry, particularly with e-commerce platforms like Shopify and payment gateways. This is a major strength. Their official integration with Shopify, for example, is deep. It syncs customer data, purchase history, and abandoned carts directly into Mailchimp, allowing you to trigger powerful automations based on real purchase behavior. For my own projects, integrations are key. For example, you can connect your \u003ca href=\"https://www.stripe.com/docs/plugins/mailchimp\" rel=\"nofollow noopener\" target=\"_blank\">Stripe account\u003c/a> to Mailchimp to automatically sync customers. This is great for service businesses or SaaS companies. A customer pays via Stripe, and they can be instantly added to a 'customer' segment in Mailchimp and receive your onboarding sequence. For tools without a direct integration, Zapier is the bridge. Zapier connects Mailchimp to thousands of other apps. For example, when someone signs up for a webinar on WebinarKit, we can use a Zap to add them to a specific tag in Mailchimp. This allows us to follow up with them via email after the event. You can connect it to your calendar booking software, your CRM, your project management tool-anything. The key is to think about your customer's journey and identify the points where data needs to pass between systems. Chances are, there's a direct integration or a Zapier template that can automate it for you.\u003c/p>\u003ch2>FAQ\u003c/h2>\u003cdetails>\u003csummary>How often should I clean my Mailchimp list?\u003c/summary>\u003cp>You should perform a major list cleaning at least once per quarter. This involves creating a segment of inactive subscribers (e.g., haven't opened the last 15 campaigns), running a final re-engagement campaign to them, and then archiving anyone who doesn't respond. This keeps your open rates high and your costs down.\u003c/p>\u003c/details>\u003cdetails>\u003csummary>Can I do A/B testing on Mailchimp's free plan?\u003c/summary>\u003cp>No, A/B testing is not available on Mailchimp's free plan as of 2026. You need to upgrade to at least the Essentials plan to test variables like subject lines, from names, and send times. This is a key reason many businesses upgrade once they start taking email marketing seriously.\u003c/p>\u003c/details>\u003cdetails>\u003csummary>What's the difference between a Tag, a Segment, and an Audience in Mailchimp?\u003c/summary>\u003cp>An Audience is your entire list of contacts, like a separate database. A Tag is a specific label you apply to contacts within an Audience (e.g., 'customer'). A Segment is a dynamic group of contacts you create by filtering based on data like tags, activity, or location (e.g., all contacts with the 'customer' tag who live in New York).\u003c/p>\u003c/details>\u003cdetails>\u003csummary>Does Mailchimp have a CRM?\u003c/summary>\u003cp>Mailchimp has features that overlap with a CRM, like detailed contact profiles that show conversation history and tags. However, it is not a full-featured sales CRM. It lacks pipeline management, deal tracking, and lead scoring capabilities you'd find in a dedicated tool like ActiveCampaign or Salesforce.\u003c/p>\u003c/details>\u003cdetails>\u003csummary>Is it better to use a single Audience or multiple Audiences?\u003c/summary>\u003cp>It is almost always better to use a single Audience and organize your contacts with tags and segments. Using multiple Audiences is a common mistake that leads to paying for duplicate contacts and makes management much more complicated. Consolidate into one Audience as soon as possible.\u003c/p>\u003c/details>\u003cdetails>\u003csummary>How do I avoid the spam folder with Mailchimp?\u003c/summary>\u003cp>To avoid spam folders, use a custom domain for authentication (DKIM and SPF), maintain a clean and engaged list, avoid spammy subject lines (e.g., all caps, excessive symbols), and send consistently. A good sender reputation is built over time and is your best defense against the spam filter.\u003c/p>\u003c/details>\u003cdetails>\u003csummary>Can I embed Mailchimp forms on my WordPress site?\u003c/summary>\u003cp>Yes, embedding forms is very easy. Mailchimp provides a simple HTML code snippet for any form you create. You can copy this code and paste it into an HTML block on any page or post on your WordPress site. There are also official plugins that make this process even simpler.\u003c/p>\u003c/details>\u003cdetails>\u003csummary>What open rate is considered 'good' in Mailchimp?\u003c/summary>\u003cp>A 'good' open rate varies by industry, but a general benchmark to aim for is 20-25%. Highly engaged lists can see 30-40% or even higher. If your open rates are consistently below 15%, it's a sign that you need to clean your list or work on improving your subject lines and content.\u003c/p>\u003c/details>\n\u003csection class=\"related-reading\">\u003ch2>Related reading\u003c/h2>\u003cul>\u003cli>\u003ca href=\"/blog/ai-powered-marketing-tools-6\">My AI-Powered Marketing Tools for Scaling in 2026\u003c/a>\u003c/li>\u003cli>\u003ca href=\"/blog/ai-driven-marketing-tools-2026\">My Top AI-Driven Marketing Tools for 2026 (I Built 3)\u003c/a>\u003c/li>\u003cli>\u003ca href=\"/blog/amazon-marketing-affiliate-program-guide-2026\">Amazon Affiliate Program: My 2026 Review as a Founder\u003c/a>\u003c/li>\u003cli>\u003ca href=\"/blog/professional-development-online-courses\">Best Professional Development Online Courses (2026 Guide)\u003c/a>\u003c/li>\u003cli>\u003ca href=\"/blog/online-courses-professional-development-guide\">Online Courses for Professional Development: A Founder's Guide 2026\u003c/a>\u003c/li>\u003c/ul>\u003c/section>","faq":[{"a":"You should perform a major list cleaning at least once per quarter. This involves creating a segment of inactive subscribers (e.g., haven't opened the last 15 campaigns), running a final re-engagement campaign to them, and then archiving anyone who doesn't respond. This keeps your open rates high and your costs down.","q":"How often should I clean my Mailchimp list?"},{"a":"No, A/B testing is not available on Mailchimp's free plan as of 2026. You need to upgrade to at least the Essentials plan to test variables like subject lines, from names, and send times. This is a key reason many businesses upgrade once they start taking email marketing seriously.","q":"Can I do A/B testing on Mailchimp's free plan?"},{"a":"An Audience is your entire list of contacts, like a separate database. A Tag is a specific label you apply to contacts within an Audience (e.g., 'customer'). A Segment is a dynamic group of contacts you create by filtering based on data like tags, activity, or location (e.g., all contacts with the 'customer' tag who live in New York).","q":"What's the difference between a Tag, a Segment, and an Audience in Mailchimp?"},{"a":"Mailchimp has features that overlap with a CRM, like detailed contact profiles that show conversation history and tags. However, it is not a full-featured sales CRM. It lacks pipeline management, deal tracking, and lead scoring capabilities you'd find in a dedicated tool like ActiveCampaign or Salesforce.","q":"Does Mailchimp have a CRM?"},{"a":"It is almost always better to use a single Audience and organize your contacts with tags and segments. Using multiple Audiences is a common mistake that leads to paying for duplicate contacts and makes management much more complicated. Consolidate into one Audience as soon as possible.","q":"Is it better to use a single Audience or multiple Audiences?"},{"a":"To avoid spam folders, use a custom domain for authentication (DKIM and SPF), maintain a clean and engaged list, avoid spammy subject lines (e.g., all caps, excessive symbols), and send consistently. A good sender reputation is built over time and is your best defense against the spam filter.","q":"How do I avoid the spam folder with Mailchimp?"},{"a":"Yes, embedding forms is very easy. Mailchimp provides a simple HTML code snippet for any form you create. You can copy this code and paste it into an HTML block on any page or post on your WordPress site. There are also official plugins that make this process even simpler.","q":"Can I embed Mailchimp forms on my WordPress site?"},{"a":"A 'good' open rate varies by industry, but a general benchmark to aim for is 20-25%. Highly engaged lists can see 30-40% or even higher. If your open rates are consistently below 15%, it's a sign that you need to clean your list or work on improving your subject lines and content.","q":"What open rate is considered 'good' in Mailchimp?"}],"cluster":"marketing-pr","category":"Guide","hero_image":null,"published_at":"2026-06-15T21:00:01.663+00:00","updated_at":"2026-08-30T23:29:28.84049+00:00","target_keyword":"email marketing with mailchimp","author":"Stefan Ciancio","word_count":4511,"rating":null,"price":null,"affiliate_link":null,"creator":null,"pros":null,"cons":null,"verdict":null},"related":[{"slug":"how-to-sell-digital-products","title":"How to Sell Digital Products in 2026: A Founder's Guide"},{"slug":"professional-development-online-courses","title":"Best Professional Development Online Courses (2026 Guide)"},{"slug":"professional-development-courses-online","title":"Professional Development Courses Online That Deliver ROI (2026)"},{"slug":"online-courses-professional-development-guide","title":"Online Courses for Professional Development: A Founder's Guide 2026"},{"slug":"press-pitch-email-examples-2026","title":"Press Pitch Email Examples That Land Press (2026)"},{"slug":"pr-strategy-for-solopreneurs-2026","title":"PR Strategy for Solopreneurs: A 2026 Founder's Guide"}]}