Terms of Service
Last updated: October 7, 2026
1. Who we are and when these Terms apply
These Terms of Service ("Terms") are an agreement between you and Stefan Ciancio ("stefanciancio.com," "we," "us") about stefanciancio.com and the products, software, events and services we provide through it (the "Services").
These Terms become a binding agreement when you affirmatively accept them, for example by checking a box or clicking a button next to a statement that you agree to these Terms when you create an account, register, or make a purchase ("Customers"). Simply visiting or browsing our website does not by itself make you a party to these Terms. Visitors who have not accepted these Terms are still welcome to read our website, and our Privacy Policy explains how we handle information from all visitors.
2. Eligibility
You must be at least 18 years old to create an account or buy from us.
3. Accounts
You are responsible for the accuracy of the information you give us and for keeping your login details secure. Tell us promptly at stefan@stefanciancio.com if you believe your account has been accessed without permission.
4. Purchases, billing and renewals
Prices and what is included are shown at checkout. Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time and the cancellation takes effect at the end of the current billing period. Payments are processed by our payment processors; we do not store full card numbers.
5. Refunds and cancellations
This website does not sell products directly. Purchases you make through links on this website are governed by the seller's own terms and refund policy.
6. Acceptable use
You agree not to: break the law or infringe anyone's rights using the Services; upload malicious code or attempt to access systems or data you are not authorized to access; scrape, copy or resell the Services or their content without our written permission; share account access outside the plan you bought; or use the Services to send spam or unlawful messages.
7. Your content
You keep ownership of content you submit. You give us a limited license to host, process and display it only as needed to provide the Services to you.
8. AI-generated output
Some Services use artificial intelligence. AI output can be inaccurate or incomplete. You are responsible for reviewing output before you rely on it or publish it.
9. Results and earnings
Examples of results, revenue or earnings shown on our website or in our materials are not typical and are not a promise or guarantee of what you will achieve. Your results depend on your own effort, skill, market and many other factors.
10. Affiliate links and third-party services
Some links on our website are affiliate links, which means we may earn a commission if you buy through them, at no extra cost to you. Third-party products and services are governed by their own terms and privacy policies, and we are not responsible for them.
11. Intellectual property
The Services, including our software, content, designs, trademarks and training materials, belong to us or our licensors. Purchasing gives you a personal, non-transferable license to use them for their intended purpose under these Terms.
12. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR $100 IF YOU PAID NOTHING. Some jurisdictions do not allow these limits, so they apply to you only to the extent the law allows.
14. Termination
You may stop using the Services at any time. We may suspend or end your access if you materially breach these Terms. Sections that by their nature should survive (including 7 through 18) survive termination.
15. Resolving disputes: informal resolution first
Most concerns can be fixed quickly. Before starting any arbitration or court case, you and we each agree to first send a written Notice of Dispute and try in good faith to resolve it for 60 days. A Notice from you must be sent to stefan@stefanciancio.com with the subject "Notice of Dispute" and must include your name, the email address associated with your account or purchase, a description of the dispute, and the relief you want, and it must be personally signed by you (not only by a lawyer or representative). A Notice from us will go to the email address on your account. Any statute of limitations is paused while this process is underway.
16. Arbitration agreement and class action waiver (Customers only)
This Section applies only to Customers who accepted these Terms as described in Section 1.
(a) Binding individual arbitration. If a dispute is not resolved under Section 15, it will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, or its Commercial Arbitration Rules if you used the Services for business purposes. The Federal Arbitration Act governs this Section. Hearings will take place by video or telephone unless the arbitrator decides an in-person hearing is necessary, in which case it will take place in New York County, New York, or another location agreed by both parties.
(b) Small claims. Either party may instead bring an individual claim in small claims court if it qualifies.
(c) No class or representative actions. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may award relief only to the individual party seeking it.
(d) Multiple similar claims. If 25 or more similar demands for arbitration are filed against us by or with the help of the same or coordinated counsel, they will be administered under the AAA's Mass Arbitration Supplementary Rules (or its then-current rules for multiple case filings). Demands may be grouped into batches for administrative efficiency only. The outcome of one arbitration does not bind any other claimant. Each demand remains subject to the informal resolution section above, and all statutes of limitations and filing deadlines are paused for every claimant while their demand is waiting to be processed.
(e) Fees. Filing, administration and arbitrator fees are paid as provided in the applicable AAA rules.
(f) 30-day opt-out. You may opt out of this arbitration agreement by emailing stefan@stefanciancio.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
(g) Severability. If the class action waiver in (c) is found unenforceable for a particular claim, that claim (and only that claim) will be decided in court under Section 17, and the rest of this Section continues to apply.
17. Governing law and courts
These Terms are governed by the laws of the State of New York and applicable U.S. federal law, without regard to conflict of law rules. For any matter not subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
18. Changes to these Terms
We may update these Terms from time to time. We will post the new version here with a new "Last updated" date and, for material changes, notify Customers by email or in the Services. Changes apply going forward only and never to a dispute that arose before the change. If you do not agree to an update, you may stop using the Services and cancel.
19. Contact
Stefan Ciancio
Email: stefan@stefanciancio.com
About the author
Stefan Ciancio helps coaches, course creators and software founders build selling systems that run without them, using AI, automated webinars and launches. CEO and co-founder of WebinarKit, used by 20,000+ businesses and rated 4.7 on G2 across 258 reviews. Co-founder of AI Support Crew. Co-author of Sell More With Webinars. 34,500+ customers served.
About Stefan Ciancio
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