How to Write a Press Pitch Email That Gets Read
By Stefan Ciancio on
TL;DR: To write a press pitch email that gets read, personalize your opening line based on the journalist's recent work, keep the body under 150 words focused on a newsworthy story for *their* audience, and provide all necessary assets (like a media kit or data) to make their job easy. End with a low-friction call to action and only follow up once, three to five days later.
Quick answers
What is the primary goal of a press pitch email?
The goal is not to get a sale; it's to sell a story. You're convincing a busy journalist that you have a newsworthy angle, exclusive data, or an expert perspective that will be valuable and interesting to their specific audience. A successful pitch makes their job easier and results in a published piece that benefits your brand.
How long should a press pitch email be?
Keep it brutally short. Aim for 100-150 words for the entire email body. Journalists receive hundreds of pitches daily. Yours needs to be scannable in under 15 seconds. Use short sentences and paragraphs. I follow a simple three-paragraph structure: the personal hook, the core story, and the call to action.
What makes a press pitch subject line effective?
An effective subject line is specific, intriguing, and feels exclusive. Avoid generic titles like "Story Idea" or "Press Release". Instead, try something like "[Story Idea] How a Bootstrapped SaaS Hit $1M with Webinars" or "[Data] New Report Shows 30% of Marketers Now Use AI Daily". Including a data point or a compelling result works wonders.
How do you follow up on a press pitch without being annoying?
The key is to follow up exactly once. I wait 3-5 business days, then reply to my original email with a simple, polite bump. Something like, "Hi [Name], just wanted to quickly follow up on this. Let me know if you have any questions!" This brings your original email to the top of their inbox without adding pressure or new information. If they don't reply, move on.
What is the single biggest mistake people make in press pitches?
The biggest mistake is making it all about you. Journalists don't care about your product's features or your company's milestones unless it serves a larger narrative. Your pitch must answer the question: "Why would my readers care about this?" Failing to connect your news to a broader trend, a human-interest angle, or a problem their audience faces is a fatal flaw.
How do you find journalist contact information?
Start with the publication's website; many journalists list their email in their author bio. Twitter is another great resource; check their bio or use the platform's advanced search. For more scalable outreach, tools like Hunter.io, RocketReach, or my own tool, PressPitch AI, are designed specifically to find and verify journalist contact details, saving you dozens of hours.
Stop Thinking Like a Marketer, Start Thinking Like a Journalist
This is the most critical mindset shift you need to make. As founders and marketers, we're programmed to sell products. We talk about features, benefits, and competitive advantages. That language is poison in a press pitch. A journalist is not your customer. They are a gatekeeper to an audience, and their currency isn't money; it's credibility and readership. Their primary job is to inform and engage their readers, not to give you free advertising.
When I was preparing for the launch of WebinarKit, my first instinct was to draft a pitch talking about its unique automated features and lifetime pricing model. It was a total flop. Zero replies. Why? Because I was selling my product. The pitch was all about me. I had to scrap it and start over. This time, I reframed the story. The angle wasn't "new software launched." It was "How one founder is challenging the expensive monthly subscription model of webinars to help small businesses survive post-pandemic." Suddenly, it was a story about market disruption, David vs. Goliath, and enabling small business owners. I wasn't selling WebinarKit anymore; I was selling a story that a business journalist could sink their teeth into. That pitch landed us features in several key marketing blogs, which drove our initial user acquisition. Every time you write a pitch, print this question and tape it to your monitor: "What's the story here?" If the answer is just "I launched a thing," you don't have a pitch yet.
The Pre-Pitch Checklist: Do Your Homework
Sending a press pitch is like asking for a big favor. The least you can do is show up prepared. Sending a blast email to a list of 1,000 journalists from a purchased database is a guaranteed way to get your domain blacklisted. I've seen it happen. Quality over quantity is the only rule here. For my companies, including PressPitch AI and Maker AI, our successful campaigns always start with building a small, hyper-targeted list of 20-30 journalists.
My 5-Step Research Process:
- Identify the Right Publication: Don't just aim for Forbes or TechCrunch. Find the niche blogs and trade publications your ideal customers actually read. For my payment processing comparison site, ProcessingScoop, a feature in a small fintech blog is far more valuable than a mention in a general business outlet.
- Find the Right Journalist: Within that publication, find the specific journalist who covers your topic or industry. Look at their author page. Read their last 3-5 articles. Do they write about SaaS launches, marketing trends, or small business finance? Their beat needs to align perfectly with your story.
- Understand Their Angle: Pay attention to the *style* of their articles. Are they data-driven? Do they love founder interviews? Do they focus on controversy or success stories? This tells you exactly how to frame your pitch. If a writer always uses data, you better lead with a compelling statistic.
- Check Their Social Media: A quick look at their Twitter or LinkedIn can provide a powerful personalization hook. Did they just ask a question about a topic you can answer? Did they share an article you can genuinely compliment? This is gold.
- Confirm They Accept Pitches: Some senior editors or columnists do not accept unsolicited pitches. They might state this in their social media bio or on the publication's contact page. Don't waste your time or theirs if they've explicitly opted out.
This process takes time. Researching a single journalist properly can take 15-20 minutes. But a list of 20 well-researched contacts will outperform a list of 2,000 random ones every single time. It's the difference between a 1% reply rate and a 20% reply rate.
Anatomy of a Killer Subject Line
Your subject line has one job: to earn the open. A journalist might have 200 unread emails in their inbox. Yours is just one of many. Generic, boring, or spammy subject lines are a death sentence. "Press Release: Company X Announces Y" will be archived without a second thought.
Over the years, after sending tens of thousands of pitches for everything from my Sell More With Webinars book to my live event brand, Epic Marketing Events, I've found a few formulas that consistently work. The key is to be specific, create intrigue, and often, to signal that you've done your homework.
Subject Line Formulas That Work:
- The Data Hook: [Data] X% of [Group] Now Do [Thing]. Example: "[Data] New survey shows 45% of SMBs are cutting software costs." This is irresistible for a journalist who needs a news hook.
- The Contrarian Angle: The opposite of what everyone thinks. Example: "Why webinars are actually a terrible marketing tool (and what works instead)." This creates curiosity.
- The Specific Story: [Story Idea] How a bootstrapped founder hit $1M ARR. Example from a pitch for WebinarKit: "[Pitch] The software company that reached 10,000 users with a lifetime deal." It's concrete and impressive.
- The Personal Connection: Quick question about your article on [Topic]. This works if your email body quickly and concisely connects your story to their past work. It signals you are a reader, not a spammer.
I also recommend using a simple prefix like `[Pitch]`, `[Story Idea]`, or `[Data]` to be transparent. Journalists appreciate it. It helps them filter their inbox and shows you understand the norms. Never use clickbait, all caps, or excessive exclamation points. It screams amateur. Your subject line should be confident and professional, like a headline the journalist might write themselves.
The Opening Line: Hook Them in Seconds
If the subject line earns the open, the first sentence earns the scroll. You have about five seconds to convince the journalist that this email is personally for them and not a mass blast. This is where your pre-pitch research pays off. Your opening line must be personalized and genuine.
Generic flattery is useless. "I'm a big fan of your work" is an instant red flag. It's what everyone says. Instead, be specific. Reference a concrete detail from a recent article they wrote, a comment they made on Twitter, or a topic they cover frequently.
Good vs. Bad Opening Lines:
- Bad: "Hi Sarah, I love your articles in Business Insider."
- Good: "Hi Sarah, I just finished your piece on the recent struggles of SaaS unicorns. Your point about bloated overhead really resonated."
- Bad: "My name is Stefan and I'm the founder of a cool new AI company."
- Good: "Hi John, I saw your tweet asking for examples of AI being used in content creation. I've got a story for you."
- Bad: "I hope this email finds you well."
- Good: "Hi Michael, as the editor covering supply chain tech, I thought you'd be interested in a new angle on port congestion."
The "Good" examples prove you've done your homework. You know who they are, what they write about, and what they care about. This simple act of specific recognition immediately separates you from the 99% of lazy pitches in their inbox. It builds a sliver of rapport and earns you the right to state your business. After that personalized opening line, you can briefly introduce yourself and your company, but the hook has to come first. For the launch of my AI content tool, Maker AI, our outreach to marketing tech journalists had a 3x higher reply rate when the first sentence referenced a specific article they'd written about AI's impact on SEO compared to a generic opening.
Crafting the Core Pitch: The Story, Not the Specs
This is the heart of your email. You've hooked them with the subject and opener; now you need to deliver the goods. The core of your pitch must be a compelling story, not a list of product features. Remember the mindset shift: you are not writing an ad. You are providing the raw material for an article.
Your goal is to answer the silent question in the journalist's mind: "What's in it for my audience?" (WIIFMA). Connect your announcement, data, or company to a larger context. This is known as a "news hook."
Common News Hooks to Use:
- Tie-in to a Current Event: How does your company or product relate to a major news story? (e.g., changes in remote work, inflation, a new regulation). "With the 'Great Resignation' in full swing, our tool helps teams stay connected..."
- Leverage New Data: Did you conduct a survey or analyze user data to find a surprising trend? Data is a powerful hook. "We analyzed 10,000 webinars on our platform and found that Tuesday mornings have the highest attendance, not Wednesdays as commonly thought."
- The Human-Interest Angle: Is there a compelling personal story behind your company? A unique founding story, overcoming adversity, or a mission-driven purpose can be very powerful.
- Provide a Contrarian Take: Go against the grain. If everyone is saying AI will replace writers, your pitch could be about how it's creating new kinds of creative jobs. This creates debate and interest.
- Piggyback on a Trend: Identify a rising trend in your industry and position your company as a key example or solution within that trend.
When you write the pitch, use the "inverted pyramid" structure from journalism. Put the most important information first. Start with the main conclusion or the most surprising finding. Don't build up to a grand reveal; journalists don't have time for that. State your case clearly and concisely. A good structure is: "Here's the story. Here's why it's relevant now. Here's why my company is a key part of that story."
The 'Why You, Why Now?' Framework
Every single pitch email, implicitly or explicitly, must answer two fundamental questions: "Why are you pitching *me*?" and "Why is this story important *now*?" If you can't answer both clearly, your pitch will fail. This framework forces you to justify the email from the journalist's perspective.
'Why You?' is about demonstrating that you have specifically chosen this journalist for a good reason. It's the ultimate form of personalization and respect. It shows you haven't just added them to a blast list. You're connecting your story directly to their beat, their past work, and their audience. This should be woven into your opening line and the pitch itself. For example: "Because you frequently cover bootstrapped SaaS stories, I thought you'd be the perfect person to share the journey of how we grew WebinarKit to 20,000 users without any VC funding." This sentence single-handedly answers 'Why you?'. It's not just flattery; it's a logical connection. Many of our best press wins, which you can see in my portfolio, came from pitches that made this connection crystal clear.
'Why Now?' is about creating urgency and relevance. A story about a new product launch is boring. A story about a new product launch that solves a problem everyone is suddenly facing *today* is newsworthy. Your 'Why Now?' could be tied to a season (e.g., holiday shopping), a recent news event, a new piece of legislation, an industry conference, or a trending topic on social media. Frame your pitch with this temporal hook. For instance, when pitching my AI PR tool, PressPitch AI, the 'Why Now?' was the explosion of ChatGPT and the sudden, urgent need for businesses to understand how AI could be practically applied to functions like marketing and PR. The hook wasn't "New AI tool launched." It was "As every company scrambles to adopt AI, here is the first tool that specifically applies it to media outreach." The timeliness makes it a story they need to cover today, not six months from now.
Tired of Bad Press Pitches?
I get it. That's why my co-founder Zach Schleien - a fractional CMO with 200+ press features in outlets like The New York Times, Forbes, and BBC - and I built PressPitch AI, the tool we wished we had for our own companies. It helps you find the right journalists, write personalized pitches with AI, and track your outreach, all in one place. Stop guessing and start getting featured.
Check out PressPitch AI
Providing Value: The Unskippable Step
The best press pitches don't just ask for something; they offer something. You need to make the journalist's job as easy as humanly possible. Think about what they would need to turn your pitch into a published article and give it to them on a silver platter. This demonstrates professionalism and a genuine desire to be helpful, dramatically increasing your chances of getting a positive response.
What kind of value can you provide?
- An Exclusive: Offering the story to one specific, high-value journalist first is the ultimate value-add. Use it strategically. "Hi [Name], I'm reaching out to you first with the exclusive on this. We're launching on [Date] and would love for you to have the story."
- Expert Quotes: Offer yourself or another executive as an expert source. Don't just say "I'm available to chat." Pre-write a few insightful, tweetable quotes related to the story. "If you're writing about this, feel free to use the following quote: '... ' - Stefan Ciancio, Founder of Maker AI."
- High-Quality Assets: Have a press kit ready to go. This should be a link to a Dropbox or Google Drive folder containing high-resolution logos, product screenshots, founder headshots, and any relevant videos. Mention it in your email: "I've prepared a full media kit with images and info here: [Link]."
- Proprietary Data: This is one of the most powerful value-adds. If you have unique data from your users, customers, or from a survey you conducted, offer it up. Journalists love data-backed stories. "We have the full dataset available if you'd like to dig deeper."
- Access to Customers: Offer to connect them with a customer who has a great success story using your product. A real-world case study is often more compelling than a founder's perspective. It adds credibility and a human element to their article.
By providing these elements upfront, you're not just a person asking for a favor; you're a professional partner who understands their needs. You're saving them time and effort, making them far more likely to work with you.
The Call to Action and The Close
You've done all the hard work. You've crafted a great subject line, a personalized opener, and a compelling story. Now you have to land the plane. The call to action (CTA) and closing of your email need to be clear, concise, and low-friction. Your goal is to make it incredibly easy for the journalist to say "yes" or take the next small step.
The biggest mistake I see is asking for too much, too soon. A CTA like "When are you free for a 30-minute demo call next week?" is a huge commitment for a busy journalist who isn't even sure they want the story yet. It's high-friction and likely to be ignored.
Instead, use a soft, simple CTA that proposes an easy next step. Think of it as a question that can be answered with a simple "yes."
Low-Friction vs. High-Friction CTAs
- High-Friction: "Can we schedule a call?"
- Low-Friction: "Does this sound like a fit for your audience?"
- High-Friction: "I'd love to walk you through a demo."
- Low-Friction: "I've prepared a quick 2-minute video demo here if you're curious: [Link]."
- High-Friction: "I've attached our press release." (Never attach files!)
- Low-Friction: "Happy to send over our press kit or a few bullet points if this is of interest."
My go-to CTA is usually a variation of: "Is this a story you might be interested in exploring?" It's a simple yes/no question. If they say yes, then you can offer the call or more information. For the close, keep it professional and simple. "Best,", "All the best,", or "Thanks," followed by your name, title, and a link to your company is all you need. No need for fancy graphics or a huge email signature. Clarity and brevity win.
The Art of the Follow-Up (Without Being Annoying)
Journalists are drowning in emails. It's entirely possible your perfectly crafted pitch was simply missed, buried under a hundred others, or opened at a bad time. A polite, strategic follow-up can sometimes be the difference between getting coverage and getting ignored. However, there's a fine line between persistent and pest. My rule is simple and unwavering: follow up once, and only once.
Here's my exact follow-up process:
- Wait 3 to 5 business days. Never follow up the next day. Give them time to read and process. I usually find Tuesday/Wednesday to be good days to send the follow-up.
- Reply to your original email. Do not send a new email thread. By replying, you're keeping the entire context in one place and effectively "bumping" your original pitch to the top of their inbox.
- Keep it short and polite. Your goal is simply to serve as a gentle reminder. You are not adding new information or re-pitching the story.
Follow-up Template That Works:
Subject: Re: [Your Original Subject Line]
Hi [Journalist's Name],
Just quickly and gently following up on my email below. Let me know if this is something that interests you or if you have any questions.
Thanks!
Stefan
That's it. It's not pushy. It's not passive-aggressive. It's a simple, professional nudge. Across all my companies, I've found that about 25-30% of our total positive replies come from this single follow-up email. It's a crucial step. But what if they don't reply to the follow-up? You move on. Seriously. Do not send a third or fourth email. At that point, you are burning a bridge and ensuring that journalist will never open an email from you again. Respect the silence. Their lack of reply is your answer. There are plenty of other journalists to pitch.
Tools of the Trade: Automating Outreach The Smart Way
While I preach the gospel of hyper-personalization, the right tools can help you manage the process without turning into a spammer. Manual outreach is effective but doesn't scale. The key is to use technology to automate the repetitive tasks-like finding contacts and tracking follow-ups-so you can spend more time on the human tasks-like research and writing a compelling story. This is a topic I cover extensively on my blog.
Having looked at all the [marketing tools](/tools) out there, I found many of them fell short. They were either clunky, overpriced enterprise platforms or they encouraged a "spray and pray" approach. That's why I eventually built PressPitch AI, to scratch my own itch for a tool that balances automation with genuine personalization.
Here’s a comparison of some common tools in the PR outreach space:
| Tool |
Primary Use Case |
My Take (Pros) |
My Take (Cons) |
| PressPitch AI |
AI-assisted pitch writing & targeted outreach |
Uses AI to help you write personalized hooks based on a journalist's work. Manages contacts and follow-ups in a clean interface built for founders, not giant agencies. |
Younger tool with a smaller journalist database than the enterprise giants. Focused specifically on email pitching. |
| Muck Rack |
Journalist database & media monitoring |
Incredibly comprehensive database. Great for tracking who is writing about what in real-time and monitoring mentions of your brand. |
Very expensive. Pricing is often in the thousands per year, putting it out of reach for most startups and small businesses. Can feel bloated. |
| Cision |
Press release distribution & media database |
The old-guard industry standard. Has a massive distribution network (PRNewswire). Some journalists still use it. |
Expensive and, in my opinion, a bit dated. The value of wide press release distribution has diminished significantly. Direct, personalized pitches are far more effective. |
| Hunter.io / RocketReach |
Email finding tools |
Excellent for one-off a-la-carte email lookups. You can find almost anyone's email address. Affordable and flexible pricing. |
These are just email finders. They don't help you manage relationships, track pitches, or write better emails. You need to pair them with another system. |
My stack for a major launch usually involves using a tool like Hunter to verify a specific email if needed, but managing the entire campaign-from list building to AI-assisted writing to tracking replies-within PressPitch AI. It keeps everything organized and ensures we follow our own best practices, like the one-follow-up rule.
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Measuring Success: Metrics That Actually Matter
How do you know if your PR efforts are actually working? Open rates and reply rates are good process metrics, but they aren't business results. As a founder, I need to see how PR contributes to the bottom line. It's not about vanity; it's about ROI. You need to track metrics that connect your media coverage to tangible business goals.
Key PR Performance Indicators:
- Positive Reply Rate: This is my number one leading indicator. I don't just track total replies; I track *positive* replies. This includes anyone who says "Yes, interested," "Send me more info," or "Let's talk." This tells me if my story angle is resonating. We aim for a 10-15% positive reply rate on a targeted campaign.
- Features/Mentions Earned: The ultimate output metric. How many actual articles did you land? Track the URL, the publication's authority (using a tool like Ahrefs' Domain Rating), and the prominence of the mention (a full feature vs. a brief link).
- Referral Traffic: Use Google Analytics to track how much traffic each article sends to your website. Set up a custom segment for referral traffic from the publications you were featured in. This is the first step to measuring direct impact.
- Goal Completions & Conversions: Go a step further. Of that referral traffic, how many people signed up for a trial, bought a product, or joined your email list? In Google Analytics, you can view goal completions by source/medium. This directly ties PR to revenue. For my book, Sell More With Webinars, we can attribute specific sales spikes to mentions on popular marketing podcasts and blogs.
- Brand Search Lift: After a big feature, do you see an increase in people searching for your brand name directly in Google? You can track this in Google Search Console. It's a great indicator of rising brand awareness.
Tracking these metrics turns PR from a mysterious art into a measurable science. It allows you to justify the time and resource investment and helps you understand which types of stories and publications drive the best results, so you can double down on what works.
FAQ
Can I pitch multiple journalists at the same publication?
Generally, no. Pick the single most relevant journalist at a publication and pitch them exclusively. Pitching multiple people at the same outlet at the same time looks sloppy and can create internal confusion. If your first contact doesn't reply after your one follow-up, it's sometimes acceptable to then pitch a different, relevant journalist at the publication, but you should never do it simultaneously.
What should I do if a journalist says no or rejects my pitch?
Thank them for their time! A polite and professional response to a rejection can preserve the relationship for the future. Simply say, "Thanks for letting me know and for your consideration. I'll be sure to keep you in mind if I have a story that's a better fit for your beat in the future." This leaves the door open for your next pitch.
Should I attach a press release to my pitch email?
No, never. Attaching files to an initial cold email is a major red flag for spam filters and a security risk for the journalist. They will not open it. Instead, paste the most crucial information directly into the email body or, better yet, host your press release or media kit on your website and provide a link to it.
How do I handle an embargo with a journalist?
An embargo is an agreement that the journalist will not publish the story before a specific date and time. If you offer a story under embargo, you need to state it clearly upfront in the subject line and body (e.g., "[EMBARGOED until Nov 1st, 9 AM ET]"). Only offer it to journalists you trust. Confirm they agree to the embargo before sharing sensitive details. It's a tool for coordinating a big launch.
Is it okay to use AI to help write my press pitches?
Yes, but with caution. AI tools, including my own PressPitch AI and Maker AI, are fantastic for generating initial drafts, brainstorming angles, and personalizing hooks based on a journalist's work. However, you must always review, edit, and inject your own human insight and voice. Use AI as a co-pilot, not an autopilot, to ensure the final pitch is genuine and well-researched.
What's the difference between a press release and a press pitch?
A press release is a formal, factual document written in a specific format detailing news (a launch, funding, etc.). A press pitch is a short, informal email written to a specific journalist to convince them that the news in your press release is a story worth covering. You pitch the story, and the release provides the formal details.
How soon can I expect results from PR outreach?
PR is a long game. While you might get a reply the same day, the news cycle is unpredictable. A journalist might love your story but not have a slot for it for weeks or even months. Track your replies, but be patient. Consistent, high-quality outreach over a 6-12 month period is what builds momentum and delivers significant results.
Should I pay for a press release distribution service?
In my experience, for 99% of startups and small businesses, the answer is no. Services that blast your release to hundreds of sites (like Cision/PRNewswire) are expensive and generate low-quality placements on sites with no real readership. Your time and money are far better spent on building a targeted list and writing personalized pitches to real journalists.
FAQ
Can I pitch multiple journalists at the same publication?
Generally, no. Pick the single most relevant journalist at a publication and pitch them exclusively. Pitching multiple people at the same outlet at the same time looks sloppy and can create internal confusion. If your first contact doesn't reply after your one follow-up, it's sometimes acceptable to then pitch a different, relevant journalist at the publication, but you should never do it simultaneously.
What should I do if a journalist says no or rejects my pitch?
Thank them for their time! A polite and professional response to a rejection can preserve the relationship for the future. Simply say, "Thanks for letting me know and for your consideration. I'll be sure to keep you in mind if I have a story that's a better fit for your beat in the future." This leaves the door open for your next pitch.
Should I attach a press release to my pitch email?
No, never. Attaching files to an initial cold email is a major red flag for spam filters and a security risk for the journalist. They will not open it. Instead, paste the most crucial information directly into the email body or, better yet, host your press release or media kit on your website and provide a link to it.
How do I handle an embargo with a journalist?
An embargo is an agreement that the journalist will not publish the story before a specific date and time. If you offer a story under embargo, you need to state it clearly upfront in the subject line and body (e.g., "[EMBARGOED until Nov 1st, 9 AM ET]"). Only offer it to journalists you trust. Confirm they agree to the embargo before sharing sensitive details. It's a tool for coordinating a big launch.
Is it okay to use AI to help write my press pitches?
Yes, but with caution. AI tools, including my own PressPitch AI and Maker AI, are fantastic for generating initial drafts, brainstorming angles, and personalizing hooks based on a journalist's work. However, you must always review, edit, and inject your own human insight and voice. Use AI as a co-pilot, not an autopilot, to ensure the final pitch is genuine and well-researched.
What's the difference between a press release and a press pitch?
A press release is a formal, factual document written in a specific format detailing news (a launch, funding, etc.). A press pitch is a short, informal email written to a specific journalist to convince them that the news in your press release is a story worth covering. You pitch the story, and the release provides the formal details.
How soon can I expect results from PR outreach?
PR is a long game. While you might get a reply the same day, the news cycle is unpredictable. A journalist might love your story but not have a slot for it for weeks or even months. Track your replies, but be patient. Consistent, high-quality outreach over a 6-12 month period is what builds momentum and delivers significant results.
Should I pay for a press release distribution service?
In my experience, for 99% of startups and small businesses, the answer is no. Services that blast your release to hundreds of sites (like Cision/PRNewswire) are expensive and generate low-quality placements on sites with no real readership. Your time and money are far better spent on building a targeted list and writing personalized pitches to real journalists.